Privacy Policy

1 Information We Collect

NovaReelOS collects information that you provide directly to us, as well as information collected automatically as you use the platform. The types of information we collect include:

• Account Information — email address, name, profile photo, and any other information you choose to provide during registration or profile setup.
• Uploaded Content — videos, images, audio, captions, hashtags, and metadata associated with content you publish on the platform.
• Messages — direct messages, comments, and other communications between users on the platform.
• Analytics Data — engagement metrics (views, likes, shares, comments), follower statistics, revenue data, stream quality indicators, and other platform usage analytics.
• Device Information — browser type and version, operating system, device identifiers, IP address, and referring URLs.

2 How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the NovaReelOS platform, including hosting content and providing creator tools.
• To send you service-related notifications, such as account alerts, system updates, and security notices.
• To improve platform features, develop new products, and personalize your experience.
• To prevent fraud, detect unauthorized access, and enforce our Terms of Service.
• To process payments, manage creator earnings, and handle monetization transactions.
• To display relevant content recommendations, trending topics, and creator suggestions.

3 Sharing Your Information

We do not sell your personal data. NovaReelOS does not rent, trade, or sell user data to third parties for marketing purposes. We may share your information only in the following circumstances:

• Payment Processors — when you receive earnings or make a purchase, we share necessary information with payment providers to process transactions.
• Analytics Providers — we use third-party analytics tools to understand platform usage and improve our services. These providers are contractually restricted from using your data for their own purposes.
• Legal Authorities — we may disclose information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of NovaReelOS, its users, or the public.
• Business Transfers — in the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction.

4 Cookies

NovaReelOS uses cookies and similar tracking technologies to operate our platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyze platform usage.

• Authentication Cookies — used to keep you logged in and secure your account session.
• Analytics Cookies — help us understand how visitors navigate and use our platform so we can improve the experience.
• Preference Cookies — store your display preferences, such as language and accessibility settings.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain platform features.

5 Security

We take the security of your data seriously. NovaReelOS employs industry-standard encryption protocols (TLS/SSL) for data in transit, and uses secure storage infrastructure for data at rest. We regularly review and update our security practices to protect against unauthorized access, data loss, or misuse. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6 Your Rights

You have the following rights regarding your personal information:

• Access — you may request a copy of the personal data we hold about you.
• Rectification — you may update or correct inaccurate personal information in your account settings at any time.
• Deletion — you may request the deletion of your account and associated personal data by contacting us. We will process deletion requests within 30 days, subject to any legal retention obligations.
• Portability — where applicable, you may request your data in a machine-readable format.
• Objection — you may object to certain processing activities, such as direct marketing, by contacting us.

To exercise any of these rights, please contact us at privacy@novareelhub.com. We will respond to your request within 30 days.